At BRAVE Leather we pride ourselves on making products of the highest quality materials with attention to detail. However, if for any reason you are not satisfied with your online purchase, you may return or exchange any unworn items within 15 days of receiving your order for an exchange or refund. Shipping and handling charges are non-refundable. If the product came in the wrong size we will gladly replace it with the correct size at no charge. Custom sizes, colours and monogrammed goods are not returnable.
If you need to return an item, simply send an e-mail to firstname.lastname@example.org for a Return Authorization number, and we'll provide you with shipping instructions.
Return the items with your assigned Return Authorization # to:
Brave Leather, Ltd.
83-87 Colville Road
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly.
Please note that while we are happy to accommodate custom size and colour requests - custom fabricated goods are not returnable.
OUR LIFETIME GUARANTEE: At BRAVE we will also repair any minor damage at no charge as long as you own the product.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
There is free shipping for all orders $100 or more within North America. Shipping destinations outside Canada and the US are subject to international shipping rates.
PLEASE NOTE: Our BRAVE Leather products are custom made-to-order so please expect one week production time plus shipping.